Privacy Policy

Project Digitalize (“we”, “us”, “our”) is a digital services mission from Team Woodenclouds, based in Kochi, Kerala, India. This Privacy Policy explains how we handle information when you visit projectdigitalize.in, book a package, create an account, or contact us.

Account and booking details: name, email, phone number, business name, project brief, and billing-related information you submit at checkout or in your dashboard.

Usage data: pages viewed, device/browser type, approximate location, and referral source, collected through standard web logs and analytics tools.

Payment data: payment status and transaction references from our payment partner (for example Razorpay). We do not store full card numbers on our servers.

Communications: messages you send via forms, email, phone, or support tickets.

To deliver websites, design, marketing, SEO, hosting, AI, and related services you purchase or enquire about.

To create and manage your account, bookings, invoices, and support requests.

To process payments and prevent fraud.

To improve our website, packages, and customer experience.

To send service updates, booking confirmations, and — where you have opted in or where permitted — relevant product communications. You can opt out of marketing emails at any time.

We may share information with Team Woodenclouds and approved fulfilment partners only as needed to deliver your project.

We use trusted processors such as payment gateways, hosting providers, and email or analytics services under appropriate agreements.

We may disclose information if required by law, regulation, or to protect our rights, users, or the public.

We do not sell your personal information.

We use cookies and similar technologies for essential site functions (such as login sessions), preferences, and analytics. You can control cookies through your browser settings; disabling some cookies may affect site features.

We retain booking, account, and project records for as long as needed to provide services, meet legal and accounting obligations, and resolve disputes.

We apply reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure; please use a strong password and keep your login private.

You may request access to, correction of, or deletion of personal data we hold about you, subject to legal and contractual limits (for example, records we must keep for tax or active projects).

To exercise these rights, email projectdigitalize.business@gmail.com with the subject “Privacy request”.

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after changes means you accept the updated policy.

Project Digitalize / Team Woodenclouds — 1st floor, Door No - 27/165, Modisseril building, Nr. Pipeline junction, Maveli Nagar, Vidya Nagar Colony, Thrikkakara, Edappally, Kochi, Kerala 682022.

Email: projectdigitalize.business@gmail.com · Phone: +91 924 909 9558.